What Lostromo does

Everything a boat business does in a day, gathered into one system: from booking and payment to tickets and invoices, from the seating plan to the onboard bar. Here's each part, one at a time.

Booking & payment

Your guests book their own spot any time of day and pay securely by card.

  • A step-by-step booking flow that feels natural on phone, tablet and desktop
  • Secure card payment through your own bank's virtual POS, with 3D-Secure verification
  • Money goes straight from the guest into your business bank account, with no middleman taking a commission
  • Take the full amount, or a deposit at a percentage you set
  • Turn on passenger ID collection for the tours that need it, and your coast-guard list is ready
  • On tours with a meal, you set your own menu; each guest picks their choice at booking, so you know how many of each you'll need in advance

Smart pricing

The part operators wrestle with most — you set it up in a few clicks, and the system does the maths.

  • A separate per-person price and departure time for every season
  • For charters: daily or weekly, at a flat price or scaled by the number of guests
  • Separate prices for age groups (adult, child, infant), plus extras and additional charges
  • Discounts and time-limited seasonal offers
  • Price in EUR, TRY, USD or GBP — whichever currency you prefer
  • Set closed days, date ranges and recurring weekly closures; those dates block automatically
  • As a departure time draws near, that day's trip closes itself to new bookings

Tickets & automatic emails

From the boarding pass to your own notifications, every email prepares and sends itself: to your guest in their language, to you in full detail.

  • The QR boarding pass sits inside the confirmation email and on the guest's own page, in their own language, Latin and Cyrillic scripts included
  • Guests get confirmation, reminder, review-request and cancellation emails, all automatic
  • The moment a booking comes in, you get a detailed email: who booked, how much they paid and which card they used, how many are coming, with their meal choices and ID details
  • Each morning, the day's passenger list lands in your inbox, with meal choices, special requests and how full the trip is

Admin panel

Run the whole operation from one panel.

  • Every booking in one list; add the ones that come in by phone or WhatsApp by hand
  • Took a cash or bank-transfer payment? Mark it and update the booking's status
  • Cancel and refund straight through the bank from here — partial refunds included, with a note emailed to both sides automatically
  • See departures day by day, check the passenger list, arrange the seating plan
  • Send a payment link for unpaid or manually-created bookings; once the guest pays, it confirms itself
  • Your customers build up in one place, with how often they've come and what they've spent

Visual seating & deck plan

An optional feature: switch it on, and you arrange the day's guests by dragging them onto a plan of your own boat.

  • A to-scale plan laid out to match your own boat
  • Drag and drop each guest onto a spot on the plan
  • More than one deck? Each deck gets its own tab
  • Once you've arranged it, guests see their spot on their own booking page

Crew app: check-in & onboard bar

Your crew runs boarding and the onboard bar from their own phone, in a separate app.

  • Your crew signs in to this separate screen with their own access code, kept apart from your admin panel
  • At the dock, they scan the ticket's QR from a phone; a valid ticket shows instantly
  • Each guest is marked 'arrived' with one tap, so who's boarded and who hasn't is clear at a glance
  • Your crew sees all the day's departures and how many have boarded in one place, and taps any departure for its passenger list
  • Guests browse your bar menu, with prices and photos, from their own phone
  • Your crew logs orders and walk-in sales in the app and marks them paid by cash or card
  • The day's bar takings and what's still to collect stay in front of you, live

Customer self-service & reviews

Guests handle their own admin, and your rating stays fresh on its own.

  • From their own page, guests see their boarding pass and update their details
  • They cancel within the window from their own screen, and the refund goes through instantly and automatically
  • If they need a different date, they reach you on WhatsApp in one tap
  • After the trip, guests are asked for a review, and the good ones appear on your site
  • Your Google reviews are pulled in every day, so your rating and review count stay current
Customer self-service & reviews

Paraşüt e-invoicing

If you use Paraşüt, the system issues the official invoice for you.

  • The official e-invoice is created automatically once a booking is complete
  • On a cancellation, the refund invoice is issued automatically too
  • Guests download their invoice from their own page
  • We can switch it on or off to suit your business
Paraşüt e-invoicing

Your branded site, SEO & accessibility

A site in your own brand that looks good on Google and works for everyone.

  • A branded site built from ready-made blocks, fast to load on every device
  • You edit your tours, prices, photos and pages yourself — no developer to wait on
  • A detail page for every tour and yacht, plus a blog
  • You show up in Google's rich results with stars, price and frequently-asked questions
  • English and Turkish are ready out of the box, and adding another language is easy
  • The technical details search engines look for are worked out to the last one: per-language tags, a sitemap and clean social-media previews
  • Built with accessibility in mind: screen-reader friendly, keyboard-navigable, with clear focus states and reduced-motion support
Your branded site, SEO & accessibility

Have your system ready before the season opens

Send a message and in a few minutes we'll talk through how it works for your business. We handle the setup.

Message us on WhatsApp

“Hi, I'd like to talk about Lostromo for my business.”